Responsibilities
- Provide IT support to employees (remote and on-site)
- Manage user accounts, permissions, and system access
- Handle onboarding and offboarding from the IT side
- Prepare and configure employee workstations
- Manage IT equipment procurement, delivery, and inventory
- Troubleshoot hardware, software, and system issues
- Maintain IT documentation and asset records
- Support internal tools (Google Workspace, Atlassian, GitHub)
- Assist with cloud access management (AWS / GCP / Azure basics)
- Participate in IT infrastructure and security improvements
Requirements
- 2+ years in IT support / Service Desk / system administration
- Experience with access management, onboarding, equipment provisioning
- Experience supporting macOS and Windows
- Understanding of network basics (DNS, DHCP, VPN, TCP/IP)
- Experience with ticketing systems
- Basic understanding of cloud platforms (AWS / Azure / GCP)
- Basic understanding of GitHub access management
- Experience maintaining documentation
Nice to have
- Experience with MDM solutions
- Experience with VPN or LDAP
- Administration experience in Atlassian, GitHub, AWS
- Interest or experience in security topics (Zero Trust, access control, endpoint security)
What we expect
- Ownership of operational tasks
- Ability to handle routine work and technical issues
- Structured approach to documentation and processes
- Proactive mindset and willingness to learn
- Competitive EUR salary
- Quarterly bonus system
- Flexible schedule
- Medical insurance
- Unlimited vacation and sick leave
- Budget for professional learning
- Modern hardware
TEST Descr 123
